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Refund Policy

At Mirha Exams, we strive to provide high-quality educational resources and services. However, we understand that there may be situations where a refund is necessary. This policy outlines the circumstances under which refunds will be provided, as well as the process for requesting a refund.


1. Eligibility for Refunds

Refunds may be granted under the following conditions:

  • Course Cancellation by MirhaExams
    If a course or service is canceled by MirhaExams for any reason, you will be eligible for a full refund.

  • Technical Issues
    If technical problems prevent you from accessing the purchased course or materials and we are unable to resolve the issue, you may request a refund within 7 days of the purchase.

  • Accidental Purchases
    Refunds for accidental purchases will only be processed if requested within 48 hours of the transaction and the course has not been accessed.

  • Unsatisfactory Experience
    If you are dissatisfied with the course or service, you may request a refund within 7 days of purchase, provided less than 20% of the course content has been accessed.

2. Non-Refundable Items

The following items are non-refundable:

  • Courses or services purchased more than 7 days ago.
  • Courses where more than 20% of the content has been accessed.
  • Promotional or discounted purchases (unless otherwise stated).
  • Subscription-based services after the trial period has ended.

3. Refund Process

To request a refund:

  1. Submit a Request
    Send an email to [email protected] with the subject line “Refund Request.” Include your name, order number, and a brief description of the issue.

  2. Review
    Our support team will review your request within 3-5 business days and determine your eligibility for a refund.

  3. Approval and Processing
    If approved, refunds will be processed within 7-10 business days. The amount will be credited to the original payment method used during the purchase.


4. Exceptions

MirhaExams reserves the right to deny refund requests in cases of:

  • Abuse of the refund policy (e.g., repeated refunds).
  • Violation of our Terms of Service.
  • Suspicious or fraudulent activity.

5. Contact Us

For any questions or concerns about our refund policy, please contact our support team at:
Email:[email protected]
Phone: +92-308-6242889

We are here to help and ensure your experience with Mirha Exams is exceptional.


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